Privacy Policy
Last Updated: June 202
Fabulossa Cleaning is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us through our enquiry form.
1. Who We Are
Fabulossa Cleaning is the data controller responsible for your personal information.
Email: cleaning@fabulossa.co.uk
Telephone: 07729 672142
Website: https://www.fabulossa.co.uk/
If you have any questions regarding this Privacy Policy or how we process your information, please contact us using the details above.
2. Information We Collect
Information You Provide
We may collect and process the following information:
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Name
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Email address
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Telephone number
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Address details (if provided)
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Information contained within your enquiry
Information Collected Automatically
When you visit our website, we may collect:
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IP address
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Browser type and version
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Device information
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Pages visited
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Time spent on the website
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Traffic source information
This information may be collected through cookies and Google Analytics.
3. How We Use Your Information
We use your information to:
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Respond to enquiries
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Provide quotations and information about our services
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Manage prospective customer relationships
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Deliver our services
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Improve our website and user experience
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Monitor website performance and security
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Comply with legal and regulatory obligations
4. Lawful Basis For Processing
We process personal information under one or more of the following lawful bases:
Legitimate Interests
To respond to enquiries, provide quotations, operate our business and improve our services.
Contract
Where processing is necessary to take steps at your request before entering into a contract.
Legal Obligation
Where processing is necessary to comply with legal or regulatory requirements.
Consent
For non-essential cookies and analytics technologies.
5. Cookies And Analytics
Our website uses cookies and similar technologies to improve your experience and understand how visitors use our website.
We use Google Analytics to monitor website performance and visitor behaviour.
Non-essential cookies will only be activated once consent has been provided through our cookie banner.
Please refer to our Cookie Policy for further information.
6. Third-Party Service Providers
We may share information with trusted third-party providers where necessary to operate our website and business, including:
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Google Analytics
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Website hosting providers
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Website support providers
We only share information where necessary and take reasonable steps to ensure appropriate safeguards are in place.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal and regulatory requirements.
Customer and enquiry information may be retained for customer service, business administration and record-keeping purposes.
8. Your Rights
Under UK data protection legislation, you have the right to:
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Access your personal information
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Request correction of inaccurate information
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Request deletion of your information
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Restrict processing
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Object to processing
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Withdraw consent where applicable
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Request transfer of your information where appropriate
To exercise any of these rights, please contact us using the details above.
9. Data Protection Concerns And Complaints
If you have concerns about how we handle your personal information, please contact us in the first instance at:
We will investigate your concerns and aim to respond within a reasonable timeframe.
If you remain dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Website: https://ico.org.uk
Telephone: 0303 123 1113
10. Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.
11. Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, regulatory requirements or business practices.
Any updates will be published on this page and the revision date updated accordingly.